Stitch — No-Code Durable Workflows for Back-Office Teams
A drag-and-drop workflow builder for non-engineers that runs multi-day or multi-week business processes — claims, applications, onboarding — and never loses progress, even when someone's laptop dies or the office internet goes out.
Operations managers at small insurance agencies, law firms, and healthcare clinics running multi-stage processes that span days or weeks
- Visual builder for steps that can wait hours, days, or weeks before the next action
- Automatic resume from the last completed step after any outage — no re-doing paperwork
- Email and SMS checkpoints where a human must sign off before the process continues
- Built-in audit trail with deadlines and compliance flags for regulated workflows
AWS announced Lambda Durable Functions at re:Invent 2025 with checkpoint/replay that finally makes this category reliable; small operations teams are still stuck in email chains and spreadsheets for multi-day processes that frequently lose state.
AWS Lambda Durable Functions explicitly targets 'order processing, user onboarding, payment workflows' with multi-step AI/human-in-loop — but the GoTo-market target is currently developers, not non-technical ops managers; evidence of ops managers explicitly seeking durable multi-day tools is indirect.AWS Lambda Durable Functions: Build Workflows That Last ↗AWS Lambda announces durable functions for multi-step applications ↗
Very crowded: Zapier, n8n, monday.com, ClickUp, Airtable, Harvey Workflow Builder for legal, UiPath for insurance — durable execution is new, but workflow-builder space is saturated with well-funded incumbents.Zapier vs. n8n comparison: Which is best? [2026] ↗Harvey Workflow Builder: No-Code Legal AI Automation ↗Top 7 Tools for Insurance Workflow Automation ↗
Proven willingness to pay — Zapier, monday.com, n8n, Harvey all charge $20–hundreds/month for SMB workflow automation; ops managers at regulated SMBs (insurance, legal, healthcare) have budget but competitor ASPs will set ceilings.Plans & Pricing | Zapier ↗Harvey Workflow Builder: No-Code Legal AI Automation ↗
Durable/long-running execution is a foundational primitive (up to 1 year execution per AWS docs) that will outlast the launch hype; back-office process automation is a multi-decade category resistant to LLM disruption.Lambda durable functions - AWS Lambda ↗re:Invent 2025 - Deep Dive on AWS Lambda durable functions ↗
Building the durable layer is now cheap via Lambda Durable Functions (SDK + checkpointing) but the value is in the drag-and-drop UI, integrations, and pre-built insurance/legal/healthcare templates — non-trivial. Competing with Zapier's 6x app coverage is hard.AWS Lambda Durable Functions Practical Guide - Checkpoint and Replay ↗